It’s been a busy few months at Phoenix3 Holdings as we grow our team, refine our focus, and build a cohesive culture across our operating companies. These are all critically important aspects of growth for any new venture, and, as a repeat founder, I am laser-focused on leveraging my past experiences to maximize our successes.

If you’ve been following our news via this LinkedIn page, you know that we have launched a new company called Centicor Procurement Services and acquired Innovative Hospitality Solutions and CrossCheck to offer a full suite of program management, project consulting, procurement, and quality assurance services for senior living, healthcare, education, corporate services, and recreation clients. We’ve also acquired a controlling interest in Infuse Hospitality, a workplace dining and amenity services company, and brought in Paul Fairhead, a seasoned CEO who previously was CEO of Guckenheimer. I will share my reflections and rationale for these strategic acquisitions in my next Founder’s Mindset newsletter.

For this edition of the Founder’s Mindset, I wanted to take a slightly different approach and share a conversation with a critically important new member of the Restaura team. Ross Dickmann has joined Restaura as Senior Vice President, Client Strategy and Integration. Ross brings an exceptional operational pedigree, leveraging over 30 years of distinguished senior living and hospitality leadership, most recently as Chief Operating Officer at Moorings Park Institute in Naples. Ross is highly experienced in managing complex corporate systems and specialized hospitality teams, consistently delivering best-in-class outcomes. He has a unique perspective on senior living dining from the operator’s point of view. In just a few short months, Ross has already made a significant impact.

I hope you enjoy this video version of the Founder’s Mindset, where we explore changing expectations, how to leverage technology to elevate hospitality, and what the future of senior living looks like…..